Return and Refund Policy – FX Sal
Return and Refund Policy – FX Sale
At FX Sale, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, please review our return and refund guidelines below.
Returns
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You may request a return within 30 days of receiving your order.
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To qualify, items must be unused, in the same condition that you received them, and in the original packaging.
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Certain items, such as perishable goods, intimate or sanitary products, and customized items, cannot be returned.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed back to your original method of payment within 5–10 business days.
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Shipping costs are non-refundable unless the return is due to an error on our part (damaged, defective, or incorrect item).
Exchanges
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We replace items only if they are defective or damaged.
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If you need to exchange an item for the same product, please contact us before sending it back.
Return Shipping
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Customers are responsible for covering return shipping costs unless otherwise agreed.
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We recommend using a trackable shipping service to ensure your return is received safely.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Email: support@fxsale.shop